Support Worker

£13.38 per hour | Full Time - 34.5 hours | Hill House

Join us as a Complex Care Support Worker and provide specialist, person-centred support that helps people with complex health needs live with dignity, independence and confidence.

A home, not just a service

At our Hill House service you’ll play a hands-on role in providing high-quality, person-centred care to young adults and older residents with complex nursing needs in a busy, fast-paced 24-bed home. You’ll be part of a close-knit team that ensures residents are safe, comfortable and treated with dignity, while also encouraging independence, choice and meaningful activities. You’ll build trusting relationships, through the use of calm and thoughtful communication, and adapt to changing needs and preferences throughout the day.

Our service feels like family – relaxed, supportive, and centred around the people who live here. Every day brings new moments to celebrate: from small wins in independence to big laughs over mealtimes.

What you'll do

• Support people with everyday living, including personal care, meal preparation, medication, and maintaining a safe, comfortable home.
• Promote independence and choice by delivering person-centred support tailored to each individual's needs, goals, and preferences.
• Accompany people to appointments, social activities, and community events, encouraging meaningful participation and inclusion.
• Maintain accurate, timely, and confidential records in line with organisational policies and regulatory requirements.
• Build positive relationships with the people you support, their families, colleagues, and healthcare professionals.
• Most importantly, empower each person to live the life they choose, with dignity, respect, and as much independence as possible.

Complex care

This role may involve supporting individuals with a range of complex healthcare needs, including tracheostomy care, enteral feeding (PEG tubes), medication administration, epilepsy management, and other specialist clinical interventions. Full training, competency assessments, and ongoing support will be provided.

Your working hours

We offer full-time hours, at 34.5 hours per week.

You’ll need to be flexible to work every other weekend as part of a rota.

Typical shifts may include:

• Day shifts: 7:30am–7:30pm

You will be working three long days per week (12 hour shifts, with a 30 minute unpaid break)

Why you’ll love working here

As well as supporting your wellbeing and career development, we offer a fantastic benefits package, including:
• 28 days holiday per annum inclusive of bank holidays (+1 day every year up to 33 days)
• Stream: Access up to 40% of your pay before payday
• Free Blue Light Card: Enjoy exclusive discounts and perks
• Contributory Pension Scheme with competitive life cover
• Health cash plan: Affordable healthcare when you need it
• Career development: Apprenticeships and recognised qualifications 
• Free DBS check
• Employee Assistance Programme for 24/7 support

Enhanced pay: £1.00 per hour will only apply to night working (8pm Monday to 7am Friday) and weekend working (8pm Friday to 7am Monday). This does not apply to Sleep-Ins. 

What helps you shine here

• Warm, friendly, and empathetic approach
• Willingness to work flexibly, including weekends
• Good communication and teamwork skills
• Complex care experience (essential)
• A genuine desire to help others and make a difference

**PLEASE INCLUDE COMPLEX CARE SKILLS AND EXPERIENCE ON YOUR APPLICATION**

About Leonard Cheshire

For over 75 years, we’ve been supporting disabled people to live, learn, and work as independently as possible. We provide specialist support across residential care, supported living, and respite services for people with physical disabilities, acquired brain injuries, sensory impairments, and learning disabilities.

Our goal is simple: to create welcoming, safe, and empowering spaces that feel like home – giving people real choice and control over their lives.

Ready to apply?

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post, and references will be obtained for all roles

Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision